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At Thrumstore, we strive to bring you the best selection of unique items, carefully curated to meet your diverse needs and preferences.

Frequently asked questions

Is my personal and payment information secure?

Absolutely. We take your privacy and security seriously. Our checkout page is encrypted with the latest SSL technology, and your payment details are processed securely through trusted payment gateways. Your information is never shared with third parties.

What payment methods do you accept?

We accept major credit and debit cards, as well as popular digital payment methods like PayPal, Apple Pay, and Google Pay. You can find the complete list of accepted payment methods on the checkout page.

Can I track my order once it's shipped?

Absolutely. Once your order is shipped, you'll receive a tracking number and a link to track the progress of your shipment. You can use this information to stay updated on the status of your delivery.

Can I change my shipping address after placing an order?

Typically, once an order is placed, it's processed quickly to ensure timely delivery. However, if you need to change your shipping address, please contact our customer support as soon as possible. They'll assist you based on the status of your order.

How do I apply a discount code or coupon?

If you have a discount code or coupon, you can enter it in the designated field on the checkout page. The discount will be applied to your total before you finalize the purchase.

What is your return and refund policy?

We want you to be completely satisfied with your purchase. Our return and refund policy can be found on our website's Terms and Conditions page. Generally, we offer a hassle-free return process within a specified time frame from the date of delivery.

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